You store comes with automated email & sms notification options for your customers.
When a customer submits an order, create an account, abandon a checkout, they'll receive an automatic email notification. They'll also receive a notification email when you ship their order. You can customise the text and layout of these emails to match your site and brand.
You can view and update your store's notification settings from the notification setting page in your admin panel.
Types of notifications
Below are the types of notification send to your customer.
- Order submission
- Order verified
- Order fulfilled
- Order cancelled
- Abandoned order
- Contact buyer
- Signup customer
- New order notification
1. Order submission
This notification is send to the customer when he/she places an order on your store.
Cash on Delivery
This notification is send to the customer when he/she placed an order on your store and choose Cash on Delivery as payment type.
When a customer chooses payment type as 'Credit Card' this notification is not delivered to the customer.
2. Order verified
This notification is send to the customer when his order is verified by credit card payment.