When you send notification to your customers, you can personalise them by using 'Fishry' smart tags. These help you customise email templates and make them more personal.
Below is the list of tags you can use in the email content, we will dynamically change these values for every recipient when sending the email.
| # | TAG | Usage | |
| 1 | {{date}} | Displays order date / time | |
| 2 | {{orderId}} | Display order ID | |
| 3 | {{storeName}} | Store name | |
| 4 | {{orderTotal}} | Order total | |
| 5 | {{PaymentMethod}} | Customer payment method | |
| 6 | {{tracking_code}} | Logistics tracking code | |
| 7 | {{Customer.FirstName}} | Customer first name | |
| 8 | {{Customer.LastName}} | Customer last name | |
| 9 | {{order_cancel_reason}} | Order canceled reason | |
| 10 | {{order_cancel_description}} | Order canceled description | |
Email body for all order notifications:
{{date}}, {{orderId}}, {{storeName}}, {{PaymentMethod}}, {{orderTotal}},{{tracking_code}},{{order_notes}},
{{order_cancel_reason}}, {{order_cancel_description}}, {{transaction_id}},{{invoice_id}}, {{receipt_no}},
{{message}}, {{CartInfo}}, {{abandoned_cart_link}},
{{Customer.FirstName}}, {{Customer.LastName}},{{Customer.Email}}, {{Customer.Phone}}, {{Customer.Address}},
{{Customer.City}},{{Customer.PostalCode}}, {{Customer.ShippingCountry}}, {{Customer.ShippingRegion}}
For Customer SignIn/SignUp Emails
Subject tags: {{date}}, {{customerName}}, {{storeName}}, {{Email}}
Body tags: {{date}}, {{customerName}}, {{storeName}}, {{Email}}, {{storeEmail}}, {{storeLink}}, {{ResetPasswordLink}}
|
Tag |
Description |
|---|---|
| {{orderId}} | Shop unique order number, used to refer to an order. |
| {{date}} | The date and time the customer created the order (Only available for SMS) |
| {{PaymentMethod}} | Payment method selected by the customer for an order. |
| {{CartInfo}} | Complete cart object. (Not available for SMS) |
| {{storeName}} | Name of the shop |
| {{Customer.FirstName}} | Customer first name |
| {{Customer.LastName}} | Customer last name |
| {{Customer.Email}} | Customer email address |
| {{Customer.Phone}} | Customer phone number |
| {{Customer.Address}} | Customer address |
| {{Customer.AddressContinue}} | Customer Address Continue |
| {{Customer.City}} | Customer City |
| {{Customer.PostCode}} | Customer Postal Code |
| {{Customer.ShippingCountry}} | Customer Shipping Country |
| {{tracking_code}} | Shipping Tracking Code |
| {{transaction_id}} | Transaction Payment Tracking ID (Not available for SMS) |
| {{invoice_id}} | Transaction Invoive ID(Not available for SMS) |
| {{receipt_no}} | Transaction Receipt No(Not available for SMS) |
| {{payment_status}} | Transaction Payment Status(Not available for SMS) |
| {{loyaltyPoints}} | Total Loyalty Points(Not available for SMS) |
| {{order_loyalty_points}} | Order Loyalty(Not available for SMS) |
| {{order_loyalty_price}} | Price of Loyalty(Not available for SMS) |
| {{order_notes}} | Order Customer Notes |
| {{storeName}} | Store Name |
| {{order_location}} | Order Deliver to Location Name(Not available for SMS) |
| {{orderTotal}} | Total amount of order |
| {{currencyFormat}} | Format of currency |
| Contact Buyer | |
| {{message}} | Composed message for customer by admin from order detail page. |
| Order Cancelled | |
| {{order_cancel_reason}} | System Generated reason for Canceled orders. |
| {{order_cancel_description}} | Message added by the admin in Order detail page. |
| Abandoned Order | |
| {{storeName}} | Store Name. |
| {{link}} | System Generated link which will redirect user to confirm submit page to process order. (Available for SMS) |
| {{date:'medium'}} | Store Name. |
| {{date}} | Order Date and time. (Only available for SMS) |
| {{CartInfo}} | Complete cart object. (Not available for SMS) |
| {{Customer.FirstName}} | Customer First Name (Available for SMS) |
| {{Customer.LastName}} | Customer Last Name (Available for SMS) |
| {{Customer.Email}} | Customer Email (Available for SMS) |
| {{Customer.Phone}} | Customer Phone (Available for SMS) |
| {{Customer.Address}} | Customers Address (Available for SMS) |
| {{Customer.AddressContinue}} | Customer Address Continue (Available for SMS) |
| {{Customer.City}} | Customer City (Available for SMS) |
| {{Customer.PostCode}} | Customer Postal Code (Available for SMS) |
| {{orderTotal}} | Total amount of order (Available for SMS) |
| {{currencyFormat}} | Format of currency (Available for SMS) |
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